Shipping

*Estimated Delivery dates on product pages are based on standard shipping transit times*

Standard Shipping: 3-5 business days.

Expedited Shipping: 1-3 business days. 

Overnight Shipping: 1 business day.

Please keep in mind that all shipping time frames are estimates and are not guaranteed. Tian Zevon does not have any control over any unforeseen carrier delays. Should no other shipping method be selected, standard will be used as the default shipping method. Expediting a shipment does not expedite processing time. It will only cut down the time in transit. When orders are fulfilled from different fulfillment centers, you may receive separate tracking numbers. Please note that the location your product is shipped from does depend on product availability. It will be determined by our logistics team at the time of fulfillment.

All shipping costs are non­refundable.

Processing Times

Orders are generally processed within 2 business days. Please allow up to 5 business days. 

 

Payment hold/ unverified payments: at times, payment processors may require additional time to review your payment. This review could take up to 7 days to complete. Should your payment require additional review, processing of your order may be delayed. Please contact us if you have any questions.

Invalid Billing Details: Please be sure to verify that the information you enter for your billing details matches what the bank has on file. Inputting the wrong details may cause a delay in processing. In the event that it does not align you will receive an email from our payment verifications team, FUGU, requesting additional documents or information. Processing will be held until verification is passed. To prevent a delay, please double check all of your billing details prior to submitting the order. 

Invalid names/ Addresses: Please be sure to double check the delivery information placed on your order. If an error is found with your address we will make every effort to reach you for a correction. We cannot be held responsible if you input an invalid address for delivery. For security and delivery reasons, all orders must contain Valid first and last name. Your order may be delayed if it contains partial names, just initials or any other variation that is not the full first and last name. This is to prevent any issues with the carrier tendering your package to you. To prevent delays in processing your order, please provide a valid first and last name & shipping address.